BestBox is a leading self storage provider headquartered in St. Louis, Missouri that offers distinctive solutions to customers who deserve a better storage experience. As a BestBox Store Manager, you will be a leader of one or more storage properties, a loyal BestBox brand ambassador, and part of a diverse team with a strong company culture powered by Keeley Properties. BestBox wants accountable, energetic, and smart operators who can take charge of the day-to-day as we grow our platform nationwide.

Primary Responsibilities:

• Manage the day-to-day operations of the property.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
• Guide new customers through rental processes and agreements.
• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits with integrity.
• Ensure the facility meets the highest cleanliness standards. You accomplish this by cleaning units, sweeping, mopping, changing light bulbs, and other basic general maintenance duties.
• Perform independently with a focus on teamwork as you partner with other stores in the area.
• Run errands for the facility and travel as needed to other retail locations.
• Renting storage spaces & selling store merchandise.
• Working face-to-face with customers, providing excellent service and build excellent rapport with new and existing customers, while enhancing your customer service and sales skills and experience.
• Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.).
• Other general office duties.

Minimum Qualifications:

• High school diploma or GED required. Associate or bachelor's degree a plus.
• Prior management or leasing experience with steady work history preferred. The ideal candidate would have a minimum of two years in retail sales and customer service experience, with ability to perform multiple roles.
• Expected to complete necessary Occupational Safety and Hazard Administration certifications.
• Basic computer skills and proficiency in Microsoft Office, including Outlook, Word & Excel.

EOE/AA M/F/Disabled/Vet

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