The Key Account Manager is responsible for building strong relationships, meeting the unique demands of the Owner, adding value to the relationship with the key Owners and encouraging customer loyalty. The Key Account Manager is responsible for partnering with internal departments to ensure seamless communication to the key Owners. The Key Account Manager is responsible for ongoing Owner care with the goal of developing and nurturing exceptional Owner relationships for key accounts. The Key Account Manager uses acquired knowledge of each Owner to personalize the service and to anticipate, meet, and exceed their needs. The Key Account Manager is proactive in recognizing and resolving Owner issues and problems and provides Owners with timely, accurate, and appropriate communication. The Key Account Manager is the single point of contact for the key Owners throughout the Company to offer appropriate solutions to travel (fractional, Charter, ownership, card). The Key Account Manager is available 24/7 as dictated by the key Owner's schedules and will travel up to 25% for various events.
Benefits Package:
EJM offers a full complement of attractive benefits to our team members, including company-paid Medical, Dental, Vision and Short-Term Disability insurance.
Additional benefits include:
* Generous 401(k) company match - EJM will match 61% of your contributions
* Company-paid life insurance
* Flexible Spending Account (FSA)
* Prescription Drug Benefit Plan
* Three (3) plus weeks of paid time off - accrued on first day of employment
Executive Jet Management is an equal opportunity employer
To ensure a safe environment, we conduct pre-employment drug screening and background checks