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The Team Experience Area is primarily focused on making the admin and purchase decision maker's experience more usable and useful. We craft the experiences of the Dropbox Admin Console in addition to collaborating with partner teams around the company as they design for team management.
This role will be focused on cross-product administration, enabling admins to purchase any Dropbox product in any configuration to ensure that team members have access to the right products to do their best work. In 2024, design will lead the evolution of the admin's license management, billing, and product controls experiences.
Additionally, you'll be a part of defining processes and teaching best practices for the Team Experience Area, supporting design sprints, and maintaining a high craft bar within our Teams experience!
Responsibilities- Driving discovery and planning with your PM partner on immediate roadmaps and longer term strategies for an area team.
- Running sprints or related exercises to work quickly through synthesizing insights and solution iterations with regular contact with customers throughout.
- Executing detailed and thorough designs accounting for edge cases and technical constraints.
- Socializing and collaborating with your immediate team in addition to more broadly across Dropbox.
- Collaborating closely with other designers in the area to keep the craft quality high.
- 8-10+ years experience in a Senior Individual Contributor role.
- Experience building products in a remote or distributed team environment.
- Comfortable with travel.
- Excellent interaction design skills including prototyping, and managing complex systems.
- Demonstrated portfolio of shipping amazing customer experiences that have made a significant impact on business and customer metrics.
- Demonstrated skills for collaborating closely with other designers, researchers, product managers and engineers.
- Excellent written/verbal communication - an engaging storyteller. Proven ability to hold conversations on design with executives and external industry leaders.
- Steadfast empathy for our users, their lives, and what they hope to gain from using Dropbox.
- Experience with complex data visualization and organization.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).