As a Radio and System Journeyman Technician in our Strategic Business division, you will play a pivotal role in ensuring the smooth operation and maintenance of radio and communication systems within our organization's strategic business division. You will be responsible for installing, configuring, troubleshooting, and repairing various radio and system equipment. Additionally, you will have the opportunity to travel for projects, supporting our global operations and contributing to the success of our strategic initiatives.
Essential Functions: Tasks that must be performed by the person in this job. Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions.
- Installation and Configuration: Install and configure radio and communication systems, including hardware, software, and associated equipment, ensuring proper functionality and integration with existing systems.
- System Maintenance: Perform routine maintenance tasks, including inspections, diagnostics, repairs, and upgrades to radio and system equipment to ensure optimal performance and reliability.
- Troubleshooting and Issue Resolution: Identify and resolve technical issues and faults in radio and communication systems, employing diagnostic tools and techniques to minimize downtime and restore services promptly.
- System Upgrades and Expansion: Collaborate with the strategic business division and other relevant stakeholders to assess system requirements, recommend upgrades, and participate in the planning and implementation of system expansions or improvements.
- Project Travel: Willingness and ability to travel to various locations within the US and potentially internationally for project deployments, installations, and support.
- Documentation and Reporting: Maintain accurate records of system configurations, maintenance activities, and troubleshooting procedures. Prepare reports on system performance, incidents, and recommended solutions.
- Compliance and Safety: Adhere to industry standards, regulations, and safety protocols while working with radio and communication systems. Ensure compliance with applicable legal and regulatory requirements.
- Training and Support: Provide training and guidance to end-users on operating radio and communication systems effectively. Offer technical support and assistance, addressing user queries and concerns promptly.
- Collaboration: Collaborate with cross-functional teams, including IT personnel, engineers, and project managers, to coordinate system installations, upgrades, and maintenance activities.
- Must be able to travel, this may be local, daily travel or overnight travel - 50-90%
Other Essential Functions: Tasks that may or may not be performed by the person in this job.
- Maintains cleanliness and maintenance of any company vehicle.
- Fill out and complete time sheets, job tickets, data entry.
- Retrieving parts from warehouse for repairs and maintenance.
- Lifting boxes, tools, computers, service monitors, and other shop equipment.