Investigate and respond to credit bureau disputes received via E Oscar and/or submitted directly to the credit union in accordance with the FCRA Answer in bound calls that are related to credit bureau issues and questions Partner directly with the credit bureaus (Experian, Equifax, TransUnion and Innovis) on dispute resolutions Communicate investigation results to members

The Associate General Counsel (Senior Director of Legal) leads the credit union's Enterprise Governance and Legal Affairs department which is responsible for corporate policy management, the review of all legal process served, and providing general legal support to all business units. Here's what you can expect from the job and what you need to be successful Job Duties Ov

The Senior Enterprise Risk Analyst evaluates, identifies and reports levels of risk in the organization through assessments, complex analysis, reports and dashboards. Here's what you can expect from the job and what you need to be successful Job Duties Report and present complex risk assessment results to senior and executive leadership and/or Board of Directors as approp

The Applications Systems Engineer II, coordinates and ensures the successful implementation and support of applications, with a focus on Pega, proactively identifying and troubleshooting performance issues and functionality gaps. Here's what you can expect from the job and what you need to be successful Job Duties Implement, perform maintenance activities and support appl

The Director, Asset Liability Management leads the execution, implementation, and adherence of First Tech's Interest Rate Risk model via the Asset Liability Committee (ALCO). This role is also responsible for collaborating cross functionally and strategically with all necessary areas of the business in order to successfully execute the goals of the Capital Markets team. H

We are seeking a visionary strategic leader to join our team as the Vice President of Indirect and Fintech Partner Lending. The ideal candidate will have extensive experience in auto lending, a strong regulatory background and a sales focused mindset. They must demonstrate a proven ability to leverage data for economic and market driven insights; driving year over year pr

The Program Manager II, Mortgage Business Support improves processes in the mortgage business. Responsibilities include feedback gathering, enhancement design, communication with senior management, change management, training, compliance, marketing support, and vendor audits. Requires 3 years' mortgage industry experience, ability to articulate complex concepts, and prior

The Dispute Associate investigates and resolves fraudulent merchant disputes involving debit & credit card point of sale and PIN based transactions, ATM transactions, and person to person transactions. The Associate ensures compliance with current regulations including Federal Regulation E, Federal Regulation Z and Mastercard. Here's what you can expect from the job and w

The Senior Pega Digital Product Manager, Personalization works independently to manage complex digital product lifecycles, including product vision and strategy, go to market plans, development, positioning, launch and messaging. Here's what you can expect from the job and what you need to be successful Job Duties Establish and drive digital product vision and strategy, i

The Business Intelligence (BI) Analyst delivers statistical and analytical support to key stakeholders (including leadership) by creating enterprise and ad hoc reports. They also provide consultative services such as expert advice on the interpretation/usage of data and visualizations. This role will also partner closely with stakeholders to manage enterprise projects and

The Senior Marketing Project Manager leads cross functional teams and business unit stakeholders to define scope, plan, execute and manage project plans in alignment with resources, budget and project timelines. This position will also leverage, support, and govern the project management system. Here's what you can expect from the job and what you need to be successful Jo

The Director of Business Continuity is responsible for directing business continuity and crisis management programs, including planning, documenting, testing and constantly maturing the business continuity program. The Director leads the business continuity program, within the overall Enterprise Risk Management (ERM) function, and establishes vision and direction of the o

The Senior Analyst, Capital Markets works independently to perform research, data extraction and analysis, building data and analytical tools and providing ALM modeling to support Interest Rate Risk management, Balance Sheet strategy and Liquidity Risk assessments. Here's what you can expect from the job and what you need to be successful Job Duties Validate and maintain

The Senior Director of Member Insights reports into the VP of Continuous Improvement and will lead the Credit Union Member Insights program. The Senior Director will be the voice of the Member, with a strategic emphasis on understanding and ensuring we are meeting the evolving needs of our members. This team will be responsible for developing target state member journeys,

The Relationship Banker II processes routine and complex financial transactions for members in person and virtually, as well as follow up activities by phone and email. The Representative is focused on building strong relationships with new and existing members. Here's what you can expect from the job and what you need to be successful Job Duties Establish and maintain me